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Optimum Care Group

NDIS Provider
Richmond, Victoria, 3121

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Our purpose is to assist individuals with disability, so that together we can create opportunities for them.

About Optimum Care Group

Optimum Care Group is an NDIS (National Disability Insurance Scheme) registered Service Provider since the early rollout out of NDIS (2018) in metropolitan Melbourne. We at Optimum Care Group are the specialists in providing support services to participants with Mental Health Disabilities, Physical Disabilities, Autism Spectrum Disorder (ASD), Intellectual Disability, Deafness, Attention Deficit Hyperactivity Disorder (ADHD), Anxiety Issues and many other disabilities. Our support workers and staff members are professional, friendly, compassionate and are qualified and experienced holding all the relevant checks and insurances. We have a range of experienced male and female disability support workers, different ages groups (young,mature) and support workers that can speak different languages, support workers that can sign (Auslan) and support workers with psychology background. Optimum Care Group values our participants and offers them a complementary one hour meet and greet with our support workers to allow the participant try our services. 

Our experienced and caring team provides supports to participants who require help with household tasks, domestic cleaning, personal care, social and community participation, support coordination services and podiatry services. We provides support to participants who are self-managed, plan managed, NDIA and privately managed.

We support clients with: 

  • Autism Spectrum Disorder (ASD)
  •  Acquired Brain Injury (ABI)
  •  Attention Deficit Hyperactivity Disorder (ADHD)
  • Challenging Behaviours
  • Chromosome Disorders
  • Degenerative Neurological Disorders
  • Deafness
  • Muscular Dystrophy
  • Multiple Sclerosis
  • Fredreich’s Ataxia
  • Motor Neurone Disease
  • Mental Health
  • Intellectual Disability
  • Spinal Cord Injury
  • Quadriplegia
  • Paraplegia

We provide the following services:

Assist Personal Activities

• Personal Hygiene Activities

• Assistance of Toileting and grooming

• Assistance of Linen and Laundry

• Assistance with hoists

• Assistance with meals and meal preparation

• Assistance with a quick cleaning

• Assistance with wheelchair

• Any other Personal Activities

Development of Life Skills

• Meal planning and preparation

• Support with your health and well-being

• Travel training including road safety and using public transport

• Support to develop social networks and friendships

• Training and support to maintain your home

• Assistance with budgeting and managing finances

• Training and support with linen and laundry

Household Tasks

  • Domestic house cleaning
  • Bathroom and home cleaning, 
  • Dusting and vacuuming
  • Mopping

Participate in the Community

  •   Help client with community participation 
  • Assists with medical appointments 
  • connect with community and groups
  • different activates that may interest the client 

Assist Life Stage Transition (support coordination)

  • Connection: Assist the Participant to develop knowledge, experience and connections with the community and broader systems of support.
  • Support Design: Works together with participant to understand Plan funding and its purpose. Support Coordinator will understand the Participant’s confidence and skills, and helps participant identify what they want from services. Will develop and design support solutions to meet Participant outcomes.
  • Establish Supports: Assist the Participant to identify and consider support options, and link the Participant to the broader systems of supports. Where practical creates a supports and action plan to facilitate the participant to implement their plan.
  • Crisis: Assistance to resolve points of crisis and developing capacity and resilience in the Participant's network.
  • Coach, Refine, Reflect: Coach the Participant through challenges that come up. Helps Participant prepare for review and report on achieved Participant outcomes


Optimum Care Group is well known for its diverse approach and comprehensive support. We collaborate with you as a team to assess your strengths, abilities, and needs to foster your own individualised health care plan. In fact, we can be your source of contact for any NDIS related matter or query. We will assist you at every step of the way to help you secure the services that you require. As a team we have helped many of our clients to live a happy and high-quality life at their own house.



The mandate of Optimum Care Group is that through self-empowerment and determination, and equal access to services, individuals with all sorts of disability will be able to have access to various opportunities and achieve their full potential as active members of their community.


Our purpose is to assist individuals with disability, so that together we can create opportunities for them.

The prime mission of Optimum Care Group is to offer fundamental services to individuals with disabilities to enable them to live independently by taking control of their lives. Simply put, the aim of this organisation is to provide support and services to these individuals, so that they can become active participants of their society, hence preventing unnecessary institutionalisation. As prospective members of our organisation, we will go above and beyond our way and assist you at every step of the way to help you fulfil your goals.


    Company Details

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  • Year Established
  • 2018
  • Hours of Operation
  • 24 hours
  • Accepted Forms of Payments
  • Credentials
  • We have experienced support workers who have experience Autism Spectrum Disorder (ASD), Acquired Brain Injury (ABI), Attention Deficit Hyperactivity Disorder (ADHD), Challenging Behaviours in mental health, Intellectual Disability, Deafness, Auslan and physical deniability.

    Contact Information

  • Company Name
  • Optimum Care Group
  • Online Social Profiles
  • Phone Number
  • Show Phone Number
  • Location
  • 6 Bridge Rd
    Richmond, Victoria, 3121
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